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No game emails for 17 hours
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fraser



Joined: 12 May 06
Posts: 9

Location: Melbourne, Australia

PostPosted: Wed May 02, 2007 6:53 am    Post subject: No game emails for 17 hours Reply with quote

I thought it had just been a slow day around the world, but when I got home I actually checked my games directly and found that it was my turn in about nine of them but I hadn't received any of the emails. The last one I have received was about 17 hours ago (according to gmail).

Is anyone else having this problem?
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spearjr



Joined: 11 Nov 05
Posts: 206

Location: Southwestern Michigan

PostPosted: Wed May 02, 2007 7:28 am    Post subject: Reply with quote

Yeap. Like you, the last I recieved was 17 hours ago.
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ozjesting



Joined: 11 Jun 06
Posts: 9

Location: Sydney, Australia

PostPosted: Wed May 02, 2007 8:18 am    Post subject: Reply with quote

I can see where the email is helpful...but you people that can actually WAIT to get them amaze me! I am checking thru here and every other game site I play on quite regularly Wink I do hope they fix it for you...but assume there are more like me out there keeping things rolling...besides, if I got the emails I would have over 30+ a day to sort!

See you on the board! Wink
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fraser



Joined: 12 May 06
Posts: 9

Location: Melbourne, Australia

PostPosted: Wed May 02, 2007 9:11 am    Post subject: Reply with quote

Ah well, I have my email open in a window all day at work, so normally I wouldn't have to check Cool

They come in reasonably well tagged, or I could just filter them, I click on the link to open the game in another tab and then delete the email. It works well for me.

Hmm, I'm not getting notifications about these replies either.
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HappyProle
SBW Developer


Joined: 28 Oct 05
Posts: 409

Location: Salt Lake City, UT

PostPosted: Wed May 02, 2007 10:01 am    Post subject: Reply with quote

This should be resolved now.
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sporb



Joined: 01 Feb 07
Posts: 9


PostPosted: Wed May 02, 2007 10:16 am    Post subject: Reply with quote

I don't get new notification maisl either since yesterday or so.
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fraser



Joined: 12 May 06
Posts: 9

Location: Melbourne, Australia

PostPosted: Wed May 02, 2007 3:39 pm    Post subject: Reply with quote

HappyProle wrote:
This should be resolved now.


Yes, the emails are back. Thanks.
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yacullo



Joined: 26 Oct 06
Posts: 5


PostPosted: Thu Jun 14, 2007 4:10 pm    Post subject: Reply with quote

I'm not receiving any game-related mail. This started happening Monday the 11th.

I thought maybe they were getting filtered out but I've deactivated SpamAssassin and whitelisted spielbyweb.com, but still nothing.
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fraser



Joined: 12 May 06
Posts: 9

Location: Melbourne, Australia

PostPosted: Thu Jun 14, 2007 4:22 pm    Post subject: Reply with quote

I've got a whole bunch via gmail all this week. So gmail seems fine.
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yacullo



Joined: 26 Oct 06
Posts: 5


PostPosted: Thu Jun 14, 2007 5:59 pm    Post subject: Reply with quote

Yeah, the others in my game are all getting theirs. I'm not having problems with email from any other source. I checked my profile and I am still set to receive emails. Also, I selected to watch this topic and I didn't get an email about a reply. Weird.
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RyanMC
SBW Developer


Joined: 13 Sep 05
Posts: 344

Location: Draper, UT USA

PostPosted: Thu Jun 14, 2007 7:03 pm    Post subject: Reply with quote

It looks like your server is marking them as spam. I don't see anything wrong on our server side. Emails appear to be going out like normal.
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yacullo



Joined: 26 Oct 06
Posts: 5


PostPosted: Thu Jun 14, 2007 7:28 pm    Post subject: Reply with quote

I have spam assassin disabled, so nothing is getting marked as spam. Is there any way for you to confirm that the emails are going out to my address?
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RyanMC
SBW Developer


Joined: 13 Sep 05
Posts: 344

Location: Draper, UT USA

PostPosted: Thu Jun 14, 2007 7:49 pm    Post subject: Reply with quote

Not without a fair amount of work. Everyone else is getting them, so I am pretty sure the server isn't randomly picking your address and not sending them. Send me a PM with your email address and I can try and have the server send one directly from the command prompt, but I am quite sure it's your mail server not accepting the mail, not as spam, but probably for resolution errors or something similar.
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RyanMC
SBW Developer


Joined: 13 Sep 05
Posts: 344

Location: Draper, UT USA

PostPosted: Thu Jun 14, 2007 7:52 pm    Post subject: Reply with quote

It is your server. From my mail log.

Deferred: 451 Could not complete sender verify callout

They have been sent, but your mail server won't accept them.
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yacullo



Joined: 26 Oct 06
Posts: 5


PostPosted: Thu Jun 14, 2007 9:30 pm    Post subject: Reply with quote

OK, I'll check with my provider. Thanks for the info.
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